Privacy Policy

Welcome to Edooqate, a digital management platform developed and managed by Edooqate Tech Solution Private Limited. Edooqate provides web and mobile-based management solutions for educational institutes, schools, colleges, coaching institutes, libraries, NGOs, social organizations, businesses, companies, job portals, recruiters, product and inventory businesses, e-commerce businesses, delivery and logistics operations, and other organizations.

This Privacy Policy explains how we collect, use, store, process, and protect information when you access or use Edooqate websites, web applications, mobile applications, software, services, and related features.

1. Information We Collect

Depending on the services and features you use, we may collect the following types of information:

• Personal information such as name, email address, phone number, username, profile information, and address.
• Organization and business information such as company name, institute details, NGO details, business details, branches, departments, and related information.
• Student, member, customer, employee, candidate, applicant, volunteer, or user information entered by authorized organizations.
• Attendance, subscription, membership, payment, billing, and transaction-related records.
• Product, inventory, order, customer, delivery, and business operation information.
• Job posting, recruitment, candidate, application, and hiring related information where applicable.
• NGO-related information such as members, volunteers, activities, projects, donations, and organization records where applicable.
• Device and technical information such as IP address, browser type, operating system, device type, session information, and usage information.
• Location information where location-based features such as employee attendance, delivery tracking, or real-time location services are enabled and permitted.
• Information provided through customer support, contact forms, WhatsApp, email, or other communication channels.

2. How We Use Your Information

We may use collected information to:

• Provide and operate Edooqate services and features.
• Create and manage user, employee, member, and organization accounts.
• Manage institutes, libraries, NGOs, businesses, and organizations.
• Manage students, customers, employees, candidates, volunteers, and other users.
• Manage attendance, subscriptions, memberships, billing, and transactions.
• Manage products, inventory, orders, customers, and deliveries.
• Support job posting, recruitment, applications, and hiring workflows.
• Provide location-based attendance and delivery tracking features where enabled.
• Provide customer support and respond to inquiries.
• Improve the performance, security, reliability, and functionality of our services.
• Detect, prevent, and investigate fraud, abuse, unauthorized access, or security incidents.
• Comply with applicable legal, regulatory, or security requirements.

3. Location Information

Certain Edooqate features may use device location information, including latitude and longitude, for purposes such as employee attendance, delivery management, route operations, or real-time location tracking.

Location collection is only used when the relevant feature is enabled and the necessary device permissions or authorization have been provided. Organizations using Edooqate are responsible for properly informing their employees, delivery partners, members, or other users where required by applicable law.

4. Cookies and Tracking Technologies

Edooqate may use cookies, local storage, session technologies, and similar technologies to maintain login sessions, remember preferences, improve functionality, analyze usage, and enhance user experience.

Where applicable, third-party services may also use cookies or similar technologies. You can manage cookie preferences through your browser or device settings. Disabling certain cookies may affect some functionality of the website or application.

5. Google AdSense and Advertising

Where advertisements are displayed on Edooqate websites, we may use third-party advertising services such as Google AdSense. These services may use cookies or similar technologies to display relevant advertisements and measure advertising performance.

Users may manage personalized advertising preferences through Google Ads Settings.

Google Ads Settings

6. Data Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share information in the following circumstances:

• When you or an authorized organization provides consent.
• With service providers that help us operate hosting, infrastructure, analytics, communication, security, or other technical services.
• Where necessary to provide features requested by an authorized organization or account administrator.
• To comply with applicable laws, regulations, court orders, or legal processes.
• To protect the rights, property, security, or safety of Edooqate, our users, organizations, or other parties.

7. Organization and Business Data

Edooqate is a management platform that may be used by organizations and businesses to store information relating to their students, employees, customers, candidates, members, volunteers, products, orders, deliveries, and other operations.

In many cases, such organizations act as the administrators or controllers of the information entered into the platform and are responsible for ensuring that they have the necessary authority and lawful basis to collect and process such information.

8. Data Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet-based service, server, transmission, or electronic storage system can be guaranteed to be completely secure. We continuously work to improve the security of our platform and infrastructure.

9. Data Retention

We retain information for as long as reasonably necessary to provide the services, maintain business and operational records, comply with legal requirements, resolve disputes, enforce agreements, and protect our legitimate interests.

Retention periods may vary depending on the type of information, the service being used, and the requirements of the organization using Edooqate.

10. Children’s Privacy

Edooqate may be used by educational organizations that manage students or learners. Organizations using the platform are responsible for ensuring that collection and processing of information relating to minors is carried out with appropriate authorization and in accordance with applicable laws.

Edooqate does not knowingly request unnecessary personal information directly from children where such collection is not required for the service.

11. Your Rights

Depending on applicable law and your relationship with the service, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing where legally applicable.

For information managed by an organization through Edooqate, you may need to contact that organization or administrator first.

You can also contact us at info@edooqate.in for privacy-related questions or requests.

12. Third-Party Services

Edooqate may integrate with third-party services such as cloud hosting providers, analytics services, communication providers, mapping services, authentication providers, payment or billing services, and other technology providers.

These third parties may process information according to their own privacy policies and applicable terms. We recommend reviewing the relevant third-party policies when using features that depend on such services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements. Updated versions will be posted on this page with a revised Effective Date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Edooqate Tech Solution Private Limited
Email: info@edooqate.in
Website: www.edooqate.in